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Okay, to explain – O2 emailed me back with some totally unrelated gibberish about Philip not getting his O2 topup surprises. In other words, they just sent me an email meant for someone else… I would have thought their system would just let you hit ‘reply’, but seemingly not. Anyway, I then got this fairly standard email about 20 minutes later, which was in a way helpful, but still ignored the whole credit thing (it’s not really worth reading):

Continue reading O2 – More guff