warmonkey.net » RAEG

What windows errors really mean

warmonkey — Sat, 18 Sep 2010 17:15:28 +0000

After 2 hours of cutting out in Photoshop without saving… including cutting out hair using a terrible graphics tablet…

Winamp – Mind your own fucking business.

warmonkey — Thu, 08 Jul 2010 23:01:52 +0000

Well what do you fucking think?

Facebook – Go eat a dick.

warmonkey — Tue, 29 Jun 2010 18:07:56 +0000

So a while ago I got banned from facebook for posting some pictures that I probably shouldn’t have (Exhibit A and Exhibit B). Since I know that they don’t actually delete profiles (they just disable them and keep all your information and pictures on file), I thought it might be worth seeing if I could get my pics back, seeing as I don’t have a lot of them backed up.

It wasn’t. This is how the conversation went:

So the jist of it is… Facebook are keeping my pictures, Facebook will not give me access to backup my pictures, and Facebook will not delete my pictures.

My conclusion is this:

Facebook, you are a bunch of faggots. This decision is final and cannot be appealed.

Stolen phone – ideas?

warmonkey — Mon, 19 Apr 2010 22:35:58 +0000

Okay, as a few people know, my phone was stolen a few weeks ago when I was in London. Not long after, I emailed O2 to let them know what had happened – O2 then put a restriction on my phone and sim to stop it being used – not that I thought for a minute that a thief would be stupid enough to use the phone to call their friends or anything. I was wrong.

My new sim card arrived this morning, and had no credit whatsoever on it – it had around £10 when I lost it, so another email to O2 was in order… maybe they temporarily removed the credit to stop anybody else using it as part of their ‘restrictions’. No. My phone went missing out of my pocket on 3rd April, and 10 calls were made on 4th April.

However, O2 have been nice enough to provide me with the 3 numbers that were called the day after it was stolen. I know I was drunk, but I highly doubt I would have phoned 2 random mobiles that I didn’t know, and somebody in Algeria. Since I now have this information – anybody got any suggestions of what I should do with it?

The options I can see are:

Phone the numbers, shout at people, tell them how much of a cunt their friend is. This will cost me more money, and probably not make me feel a great deal better.
Phone the police and tell them what I know, although it’s unlikely they will bother doing anything about one stolen phone… they are the police, after all. The Metropolitan police, at that.
SMS bomb the numbers involved, informing them that their friend is an arsehole.

Anybody else got any ideas?

O2 – More guff

warmonkey — Mon, 15 Mar 2010 10:23:39 +0000

Okay, to explain – O2 emailed me back with some totally unrelated gibberish about Philip not getting his O2 topup surprises. In other words, they just sent me an email meant for someone else… I would have thought their system would just let you hit ‘reply’, but seemingly not. Anyway, I then got this fairly standard email about 20 minutes later, which was in a way helpful, but still ignored the whole credit thing (it’s not really worth reading):

Click here for O2 Email that isn’t really worth reading, but here for reference anyway

Good evening Mark

Thanks for emailing us to know if you can upgrade your 2g SIM card to a
3g SIM card.

I’ll be happy to help you.

Firstly, I’d like to apologise for the earlier email sent by me. That
response was not meant for you and it was sent to you by mistake.

Mark, yes definitely you can upgrade your SIM from a 2g SIM card to a 3g
SIM card. I can go ahead and order a new 3g replacement SIM card for
you. For me to do this, please reply to my email with the following
details:

- alternate contact number
- complete address including postcode.

Once I get the above information I’ll be happy to order a replacement
SIM card fro you. This replacement SIM card will have the same number
and any credited on your old SIM card will also be transferred n this
new SIM card.

In continuation to your email, you mentioned that you needed the MMS
settings for your HTC S710.

Mark, the HTC S710 is not supported on the Pay & Go portfolio. However
you need not worry as I’ve mentioned below the generic Pay & Go settings
as follows:

1) Internet Settings:

Homepage: http://wap.o2.co.uk/
APN address: payandgo.o2.co.uk
Gateway (IP) address: 193.113.200.195
Username: payandgo
Password: password
Session type: Continuous or permanent
Authentication: Normal
Security: Off
Port number: 9201.

2) Picture messaging settings:

Data Bearer: GPRS
Access Point Node (APN): payandgo.o2.co.uk
User ID: payandgo
Password: password
Authentication: Normal
Gateway: 193.113.200.195
MMS Message Server: http://mmsc.mms.02.co.uk:8002
Session Mode: Permanent.

Once you enter the settings to your phone, please switch off and switch
on your phone for the settings to take effect. Also as these settings
are generic, I won’t guarantee whether they’ll work. If they don’t work,
you’ll need to contact the phone manufacturer and they’ll help further.

I hope these were the queries that you needed answers to and that now
it has been answered. However, if this is not the query then, please
reply to my email with the exact nature of your query and I’ll be happy
to help you.

I hope this answers your query about getting the Internet settings for
your phone.

For further details about O2, please visit our online Help Centre at:

http://www.o2.co.uk/help

Kind regards

Josvel
O2 Customer Service

Telefónica O2 UK Limited, Registered in England No 1743099. Registered
Office: 260 Bath Road, Slough, Berkshire SL1 4DX.

Seeing as it was fairly helpful, and someone had actually taken the time to read (some of) my email, I was quite pleased. I still want that credit back, though, so:

Thanks for getting back to me so quickly and addressing most of my query, my contact details are as follows:

Alternate number: 079********

Address:
HUA HUA HUA HUA

However, you have still not addressed the first part of my email – I am still at a loss as to why I am down £5.38 credit when there is no way on Gods green earth that I used that much in calls. The O2 website clearly stated that with a £10 topup I would receive “300 UK texts and unlimted web”. Despite the fact that GPRS wasn’t supposed to be in use at all, and I was supposed to be on wifi (I will put that down to my phone being useless), I should still not have been charged for any GPRS data transferred anyway!

Thanks again for your assistance, as this is the first non-scripted email I have had back in 4 months.

Regards,

Mark

Skip to this morning, and I had this gem sat in my inbox:

Click here for another TL;DR email, so I will summarize below, but leave this here for the sake of it, and in case anyone wants the info in it.

Summary:

Charged for “free internet”
Credit refunded as a “goodwill gesture”
“Unlimited web access” is actually only 500mb

Well, wasn’t that jolly nice to return the credit THAT I DIDN’T FUCKING USE.

My follow up email (I only collapse their emails, because mine are much more interesting):

Pushkar,

Thank you for your email, and for ordering a new sim card – it is much appreciated. I also appreciate you replacing the credit that I didn’t actually spend – you truly are a prince among men.

However, I am still a bit confused – You mention that my tariff allows me 500mb free internet browsing before I am charged, yet you managed to charge me £4.52 for it without me using anywhere near 500mb. I would consider that O2 have used the word “unlimited” rather loosely, and suggest a better word to use might have been “none”.

You also mention that should I use the internet again, I will be charged for it – does this mean that I have used my 500mb allocation on nothing? I’m not being given an allocation of 500mb? I don’t quite understand. How much exactly have I used? How much am I charged after that? There doesn’t seem to be a lot of information regarding internet connectivity on the O2 website other than that it is “unlimited”, albeit subject to a fair usage policy.

Thank you for the information on Bluebook. I will make a note in my notebook.

Greetings and salutations,

Mark

O2 – Please stop fucking me around.

warmonkey — Sun, 14 Mar 2010 15:08:53 +0000

So since O2 are being useless, I decided to email them using the “Customer Service” part of their website.

Since messages are limited to 1500 characters, and my email went slightly over that (2622 chars) I will just post it here to save the trouble of re-writing it. Maybe if half of my problems had been resolved in the past 2 emails I sent, we wouldn’t have this problem.

Hello,

I did have a long email typed out here, but it was apparently too long for your shoddy website, so I have posted it on mine instead. Please see my blog post at http://www.warmonkey.net/2010/03/14/o2-email/ and contact me at ******@********.co.uk

Please also note that If I receive a pre-written templated response to this, I will be leaving your network, and ensure that nobody I know ever deals with O2 in the future.

Kind regards,

Mark

Perhaps you would rather I sent you a tweet next time, O2?

Dear Mr O2,

I have several issues currently, and would hope that you can resolve at least some of them, otherwise I will be forced to consider switching to a network that isn’t such a complete farce.

Problem #1
I topped my phone up on Thursday… according to your website, where I topped up, I should be entitled to “300 UK texts and unlimted web”. On Friday afternoon I connected via wifi to a wireless network to use the internet. For some godunknown reason, GPRS also chose this opportunity to connect and use the internet. Since I apparently have unlimited web access, I didn’t think this was much of a problem, and used the internet for around an hour.

Upon disconnecting, I was surprised to find that rather than the £9-something credit that I had prior to going online, I now had around £0.70 credit remaining. This figure has since fluctuated between there and around £7, finally settling on £4.62 – which, considering I didn’t make any chargeable calls or send any picture messages rather annoyed me.

Could you please give me a reason my credit has been deducted, and resolve this issue ASAP, as if you can’t manage to manage my credit properly, I will be forced to find someone who can. This also goes for my O2 debit card.

Problem #2
I emailed around 3 months ago asking if I could have a replacement sim card, since the one I currently have is quite old, and 2g. I got a stock email telling me how to upgrade my phone, which, considering the reason I want a new sim card is because I had just bought a new phone, was not very helpful.

I actually have some O2 sims already, if you would rather port my number to one of those, and save you sending me a new one.

I sent you another email last week and got the same joke of an email back. To clarify this: I DO NOT WANT A NEW TELEPHONE, I WANT TO PORT MY NUMBER TO A NEW 3G O2 SIM CARD.

PHONE UPGRADE = NO. NEW SIM CARD = YES.

Problem #3
In the last email I sent, I also asked for GPRS and MMS settings for my phone, as your online ‘service’ to automatically send settings does not work. This request was totally ignored, probably because you just send crappy pre-written emails to people to save time. If anybody is actually reading this email, I would ask that you try to resolve the above detailed problems.

My phone is a HTC S710 running Windows Mobile 6.5. Please either send settings to my phone, or by email so I can set them up myself.

Please note that if I recieve a templated email reply to this, I will be leaving your network forthwith, and avoid any O2 products in the future.

Thank you, and good day.

Mark

FOR THE FOLLOW UP TO THIS BUFFOONERY CLICK HERE

Congratulations, CityLink – you are a bunch of morons!

warmonkey — Wed, 29 Jul 2009 03:36:32 +0000

The upgrade of Rachael’s machine is not going well.

First I bought 2gb of DDR2, only to then find out that the board CAN take 4gb of DDR2, but only as a maximum of 1gb sticks (anyone want to buy 2gb DDR2 PC6400/swap for 2 x 1gb DIMMs?).

Then we ordered a new HDD. A new 500gb HDD, a new mouse, and I picked up 100 blank CDs, as is customary when ordering from ebuyer. All well and good, except this time, CityLink have really fucking excelled themselves.

Not only have they not delivered the package when it was supposed to arrive (it is actually 3 days early, though that’s probably down to ebuyer)… they have delivered it to completely the wrong fucking address.

How difficult is it to deliver a package to a house that is on a main road, with the number clearly visible next to the front door? How difficult is that, when your job description is ‘put things in van, drive van, deliver things to right place’. They even have sat nav… all the driver had to do was pick from a group of 4 houses.

Jesus fucking christ. No wonder you’re driving a van around for a living, you dosile twats.

Wanted: Girlfriend who DOESN’T FUCKING SNORE.

warmonkey — Fri, 05 Jun 2009 03:43:37 +0000

AAAAARRRRRRGHHHHHHH! IT’S DRIVING ME FUCKING MAD!